Customer Service

Proctored exams delivered at a test center

We encourage you to schedule/purchase your exam online. Get started by signing in to your Pearson VUE account. If needed, use the self-help links here to reset your username or password.

Global chat

Chat is the quickest way to reach a customer service agent.

Click on the Chat icon to get started.
If chat is “offline,” click on your region below for telephone numbers and office hours.


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Online Testing Troubleshooting

For help with online tests (those beginning with exam codes 650 and 700), visit the customer service page for online testing.

Last updated 2014-10-18