Due to widespread winter weather conditions, we are experiencing site closures in some areas. We are working diligently to contact all affected candidates. If you have questions about your appointment, please contact customer service. We appreciate your patience.
Help for Cisco exams delivered via the web
The information on this page addresses self-administered online tests beginning with exam codes 650 and 700.
- If needed, use the self-help links here to reset your username or password.
- Read the About the test FAQs if you have questions about the test.
- Read the Troubleshooting FAQs if you are experiencing technical issues.
- Otherwise, use Live Chat below.
Chat is the quickest way to reach a customer service agent.
Click on the Chat icon to get started.
Office Hours: Monday–Friday, 8:00 a.m.–5:00 p.m. CT; closed on local holidays.