Customer Service
Changes to registration process
Please note that effective August 21, 2009, all registrations, reschedules or cancellations made at Pearson VUE call centers or at test centers will be subject to a service charge. If you would like to avoid these fees, please use Pearson VUE’s online registration system to complete your booking. Read FAQs »
Citrix tests are delivered worldwide through our network of test centers. Select your region—
Office Hours: Monday–Friday, 7:00 a.m.–7:00 p.m.
CT; closed on local holidays.
Contact a Pearson VUE agent in the Americas region via email.
Telephone Numbers
| United States / Canada |
800-931-4084 |
| Americas Region (Toll) |
+1-952-681-3942 |
Live chat with a Pearson VUE agent is available Monday–Friday, 8:00 a.m.–5:00 p.m. CT.
Please Note: As you cannot schedule, reschedule, or cancel your appointment by live chat, please do not include any social security numbers and/or credit card information when chatting with one of our Live Chat operators.
Office Hours: Monday-Friday, 9:00 a.m.-6:00 p.m. local time for each country; closed on local holidays.
We pride ourselves in our exceptional customer service. If for some reason you are not happy with the level of service provided, please contact our Regional Operations Head APAC.
Contact a Pearson VUE agent in the Asia-Pacific region via email.
Telephone Numbers
| Australia |
1800-023-095 |
| China (Mainland) |
4001-200832 |
| Hong Kong |
3071-4601 |
| India |
0008004401837 |
| Japan |
005-3144-0174 |
| Korea, South |
0807-600-880 |
| Malaysia |
1800-880-401 |
| New Zealand |
0800-451-260 |
| Philippines |
1800-1441-0321 |
| Singapore |
8004-481-552 |
| Taiwan |
0800-666-022 |
| Asia-Pacific Region (Toll) |
+60-383-191-085
(8:30 a.m.-6:00 p.m. AEST) |
Office Hours: Monday–Friday,
09:00–18:00 CET; closed on local holidays.
Contact a Pearson VUE agent in the EMEA region via email.
Telephone Numbers
| Austria |
0800-292150 |
| Belgium - Dutch |
0800-74174 |
| Belgium - French |
0800-74175 |
| France |
0800-909153 |
| Germany |
0800-1810696 |
| Ireland |
1-800-552131 |
| Israel |
1-80-9453797 |
| Italy |
800-790521 |
| Netherlands |
0800-0235323 |
| Portugal |
800-831429 |
| South Africa |
0800-995044 |
| Spain |
900-993190 |
| Sweden |
020-798690 |
| Switzerland |
0800-837550 |
| Turkey |
00800448822063 |
| United Kingdom |
0800-7319905 |
| EMEA Region (Toll) |
+44-161-855-7455 |
Last updated 2011-11-03
