EBU Written Exam 2023

Take your exam from home. Simply choose 'Online at my home or office' when presented with exam options. Learn more about OnVUE.

In order to take part in the examination each candidate must have a personal account AND book the assessment through this website.

Important note:

The details in the mandatory fields on this site must correspond with the details as stated in the email "Book your exam with Pearson VUE" sent by the EBU (ebu@ebu.com) on 25 September 2023.

A candidate who already has an account cannot create a new account.

CREATE AN ACCOUNT

Enter your date of birth, email address and EBU CID number.

SIGN IN

Enter your username and your password.

I have forgotten my username

Step 1: Click on the "Forgot my username" link under the EBU logo.
Step 2: Complete the form and enter your first name, last name and email address.
Step 3: Answer the security questions.
Step 4: Check your inbox for the email sent by PearsonVUEConfirmation@pearson.com
Step 5: Click on the link and follow the instructions.
Step 6: Once sucessfully logged in, you will be asked to update your security questions as three security questions and responses are now required.

I have forgotten my password

Step 1: Click on the "Forgot my password" link under the EBU logo.
Step 2: Complete the form and enter your username, first name and last name.
Step 3: Check your inbox for the email sent by PearsonVUEConfirmation@pearson.com.
Step 4: Click on the link and follow the instructions for creating a new password.
Step 5: Once sucessfully logged in, you will be asked to update your security questions as three security questions and responses are now required.

Please note: Write your name with any diacritical marks (e.g. Č, ů, ř).

Should that be the case, enter your name without any diacritical marks.

I have forgotten:

  • my username & password and/or
  • the answers to the security question(s)

Step 1: Contact Pearson VUE customer service (UK) at 0845 250 5613. Opening hours: Monday to Friday 09:00-17:00 hrs. GMT.
Step 2: Provide the customer service agent the following personal details as stated in the email “Book your exam with Pearson VUE” sent by the EBU (ebu@ebu.com) on 25 September 2023.

  • Name
  • Email address
  • Date of birth

Step 3: Check your inbox for the email sent by PearsonVUEConfirmation@pearson.com.
Step 4: Click on the link and follow the instructions.

Pearson VUE customer service desk (UK)

  • Phone number: 0845 250 5613.
  • Opening hours: Monday to Friday 09:00-17:00 hrs GMT.

Formats

Once you are logged in, select the preferred format:

Onsite: Take the exam at a secured Pearson VUE test centre. You are presented with a list of available Test Centres. You take the exam between 14:30-16:30 hrs. local time.

OnVUE: Take the exam online from your home or workplace.

Last updated 2023-12-28