Frequently Asked Questions (FAQs)

Simply identify a testing area within your facility and sign an agreement with Pearson VUE. Staff will be trained to serve as Pearson VUE test administrators and act as proctors. For more information on joining the Pearson VUE^® Authorized Test Center network, view the Become a Test Center portion of our website.

There are no set-up costs to become a Pearson VUE test center. The software is free and you pay nothing other than test taker fees. You provide the PC’s, testing environment and staff; we provide the testing system software.

Pearson VUE has representatives in Minneapolis, Minnesota serving the Americas and Salford, United Kingdom serving Europe, the Middle East and Africa. Serving the Asia-Pacific region are offices in Beijing, China; Noida, India; and Tokyo, Japan. For contact information of a representative in your region, view the Become a Test Center portion of our website.

There are several ways training centers benefit. First, certification is a tremendous way to measure the success of your training. Second, testing is seen as a complete, value-added service; candidates like testing where they were comfortable training. And third, testing candidates are always potential training candidates. Once a candidate has tested in your center, he or she can be marketed to as a training candidate.

No, if your facility cannot accommodate the public, you have the option of being a private test center. If you choose to be a private test center, only your candidates have the ability to test with you.

View our Technical requirements

The Pearson VUE system utilizes the speed, reliability and cost effectiveness of the Internet to register test takers, upload tests and transmit results. While broadband connection is desirable, it is not essential. We currently service 145 countries, many with dial-up connections.

A self-paced PowerPoint presentation is available on the Pearson VUE Support Services website. Once training is completed, Pearson VUE requires that the administrator take and pass a no-cost, informal, open-book test on a Pearson VUE Test Delivery workstation at your test center.

Technical phone support is available 24 hours a day, 7 days a week through our global Pearson VUE Support Services team, and you can count on us to follow up with you until your issue is resolved. We also provide a VUE Support Services website with real-time reporting capabilities.

Yes, you can turn your classroom into a testing room on the spot, schedule the whole class for tests, and when they have completed their tests, turn off the testing seats again immediately. Instant expansion and removal of available workstations is available with the tools that allow your center to make these changes online. Since you are linked to Pearson VUE’s global database in real-time, your changes take effect immediately at your site, at our registration center and on the web.

Yes, Pearson VUE allows you to provide on-location, off-site testing. This mobile testing gives you the ability to quickly and easily take testing on the road for special events or corporate training initiatives.

Your center can purchase volume discounted test vouchers and distribute them to candidates, or they may pay for their tests with a credit card.

Yes, with Pearson VUE’s local registration application, Pearson VUE is able to offer training centers the convenience and financial benefits of bundling testing with training. To order discount vouchers contact the Pearson VUE Voucher Store in your region.