Frequently Asked Questions (FAQs)
Insurance Practice Tests
Click on the questions below to find out about test taker’s frequently asked questions to online practice tests.
About the Test
If you have never taken a Practice Test with Pearson VUE, you will need to “create a new web account on Pearson VUE.com ” before scheduling your Practice Test.
To take a Practice Test, please “Log in to PearsonVUE.com ” and then click on the VIEW EXAMS button to continue to take the practice test.
Please Note: None of the Pearson VUE Practice Tests offered are state regulated. They will not pertain to the state in which you are trying to be licensed.
- Insurance Practice Tests
Each of the General Insurance Practice Tests typically contains 50 questions on general insurance topics related to the national exam and 25 additional questions that are representative of the questions you may see on the state portion of the exam.
The Insurance Practice Tests cover the following lines:
- Life
- Health
- Property
- Casualty
All Practice Tests provide correct answers. After you select an answer to a question, click the “Feedback” button to check your results. If you selected the correct answer, the word “CORRECT” will be displayed. If you selected the wrong answer or did not select an answer, the word “INCORRECT” will be displayed and the correct answer will be revealed. Since laws, rules, and regulations vary among states, no feedback is available for the state portions of the insurance practice tests. There is no additional rationale as to why the answer is correct in the practice tests.
A score report will appear at the end of the test each time you take it. The number of correct answers for each test section is calculated in the score report. (Since laws, rules, and regulations vary among states, no score reports are available for the state portions of the insurance practice tests.)
The Insurance Practice Tests costs $19.95 per one time test.
No, there is only one version of each test available.
Once the Practice Test has been purchased, you have only 30 days to start the test.
Technical Questions
Yes, as long as you follow the browser requirements outlined below.
The minimum browser requirements for taking the Practice Test are:
Firefox 6
Safari 5.0
Chrome 12
Internet Explorer 8
JavaScript and cookies must be enabled in order to run the Practice Test.
Troubleshooting
Check the system requirements under Technical Questions.
If you have a test taker account but are having problems logging in, please check the following:
- Please check your browser version. This website is best experienced using Microsoft Internet Explorer (IE) version 8 and above or Mozilla Firefox 6 or Safari 5.0 or Chrome 12 and above.
- Are you at a college, school, or work? If so, you are probably going through a firewall and will not be able to login successfully from that location. If you are at home, you will need to disable the firewall before logging in.
The exam opens in a separate “pop-up” window. Do you have a pop-up blocker? If there is any software or program on your computer that blocks “pop-up” windows, you will need to disable it. Some anti-virus and firewall programs also block pop-ups.
Close the Practice Test browser window, then close your browser completely. Start the browser again and go to PearsonVUE.com. Log-in to the site and click on your exam under “Open Online Exams”. Then click the “Resume Exam” button in the subsequent page to continue the test.
You may recover a lost user name or password by clicking on “I forgot my username” or “I forgot my password” located on the sign-in page at PearsonVUE.com.
You have 30 days to take the Practice Test after you pay for it. After 30 days, the test will expire.
It sometimes takes a few seconds to load a question. If it takes too long, press F5 to refresh the screen. Note that the answers on the current screen might be lost when you refresh the page.
If you are still having performance issues, please attempt the practice exam on a different computer.
First maximize your browser by clicking the appropriate button. Additionally, make sure your monitor resolution is set to 800x600. To check your monitor resolution, open your control panel and choose “Display.” On the Settings tab, under Screen area, drag the slider to the correct resolution and click “Apply.” If you’re using a Mac, click the apple icon in the upper left-hand corner of your screen and then choose “Control Panels.” From there, choose “Monitor;”. Choose the screen resolution from the display options in the window.
Start the browser again and go to PearsonVUE.com. Log-in to the site and click on your exam under “Open Online Exams”. Then click the “Resume Exam” button in the subsequent page to continue the test.
What do I do if I get stuck?
Technical issues: If you are still unable to resolve a technical problem, please email us. To serve you better, please provide the following information in your email:
- Candidate name
- Candidate ID
- Alternate email address, if appropriate
- Exam name
- Description of the issue with screenshot, if appropriate
Allow 3-4 business days to receive a response.
Customer Service issues: If you have a customer service concern, please fill out our Customer Service request form. Allow 3-4 business days to receive a response.