Customer Service

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If chat is “offline,” click on your region below for telephone numbers and office hours.

Telephone and email addresses broken down by region

Office Hours

Monday–Friday, 7:00 a.m.–7:00 p.m. CT; closed on local holidays.

Upcoming Call Center Holiday hours:
Monday, July 3rd: Call center and chat support will be available 8:00 a.m.–4 p.m. CDT
Tuesday, July 4th: Closed all day

Telephone

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Office Hours

Monday-Friday, 9:00 a.m.-6:00 p.m. local time for each country; closed on local holidays.

Telephone Numbers

Language Country Number
English General Toll +852 3077 4923
English Toll-Free by Country
Australia 1800-023-095
China (Mainland) 4001-200832
+852-3077-4925 (toll)
Hong Kong 3071-4601
India 0008004401837
Japan 0120-355-173
Korea, South 0807-600-880
Malaysia 1800-880-401
New Zealand 0800-451-260
Philippines 1800-1441-0321
Singapore 8004-481-552
Taiwan 0800-666-022
日本語 Japan 0120-355-173
한국어 Korean 0807-600-880
汉语 Mainland China +852-3077-4925 or
4001-200832
汉语 Singapore 08004481552
汉语 Taiwan 0800-666-022

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Office Hours

9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays.

Telephone Numbers

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Last updated 2016-11-19