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Customer Service

NCBAC tests are delivered through our network of test centers.

Americas Region

Office Hours: Monday–Friday, 7:00 a.m.–7:00 p.m. CT; closed on local holidays.

Email

Contact a Pearson VUE agent in the Americas region via email.

Telephone Numbers

United States / Canada 800-933-3055

Effective August 1, 2009, a $10.00 service fee will be charged for NCBAC exam registrations made through the Pearson VUE call center. A $10.00 fee will also be charged to reschedule NCBAC exams through the Pearson VUE call center. There will be no charge for exam registrations and rescheduling through the Pearson VUE website. Pearson VUE call center agents can assist in setting up a web registration account. There is no charge to set up a web registration account.

Live Chat

Live chat with a Pearson VUE agent is available Monday–Friday, 8:00 a.m.–5:00 p.m. CT.

Please Note: As you cannot schedule, reschedule, or cancel your appointment by live chat, please do not include any social security numbers and/or credit card information when chatting with one of our Live Chat operators.

Last updated 2008-08-05