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Oracle Certification Testing

Oracle Selects Pearson VUE as its Test Delivery Partner

Frequently Asked Questions regarding Oracle’s Transition to Pearson VUE as its Single Vendor for Test Delivery

For Test Takers

1. I have already taken exams with Prometric. Do my exams remain valid? Can I finish my certification with Pearson VUE?
   Yes, if you do not complete your certification exams with Prometric before the cutover date (September 25, 2009), you will simply contact Pearson VUE to schedule your next exam. Because all previous and future exam results are the property of Oracle, this will not affect existing certifications or certification paths.
2. What if I already have an Oracle exam scheduled with Prometric?
   If you have a test scheduled to take place before the cutover date (September 25, 2009), then no action is required. If you have a test scheduled to take place on or after the cutover date (September 25, 2009), you will simply cancel it with Prometric and reschedule it with Pearson VUE. A refund will be issued as long as the exam is cancelled in accordance with Prometric’s cancellation policy (outlined in your confirmation email). Candidates may begin scheduling exams with Pearson VUE on September 14, 2009.
3. What will happen to my records and testing history with Prometric?
   Because all records and testing history are the property of Oracle, this information will remain with Oracle. Likewise, all new records created through Pearson VUE will be forwarded to Oracle for processing and storage. All historical testing data will be available to candidates through a new candidate tool that Oracle expects to release later this year.
4. I discovered that I have duplicate Prometric records. How can I get these merged so that all my exams are under one record?
   Please contact Oracle Certification Support.
5. Will this transition change existing certifications?
   No, existing certifications will remain the same.
6. Will I be able to use my Prometric Testing ID to register for exams with Pearson VUE?
   Yes. Your Prometric Testing ID will become your “Oracle Testing ID”. Before you are able to register for exams with Pearson VUE, you will need to create a Web account.
7. How do I register for an exam at Pearson VUE?
   Pearson VUE offers three different methods of registration. You can use the Pearson VUE Web site, call a Pearson VUE agent, or contact the test center directly.

   • To register for an exam on our Web site, please Sign In to your account using your Pearson VUE username and password. Please note that you will need to create a Web account prior to using our Web site for the first time. If you do not have a Pearson VUE username and password, and would like to get one, please create a Web account now.
   • Another way to register for an exam is to contact a Pearson VUE agent directly.
   • The final option is to call or visit a test center directly. To locate the address and telephone number of a Pearson VUE test center, visit our Test Center Locator.
8. If I failed my exam at Prometric before the cutover date, will I still need to wait 14 days before retaking the exam with Pearson VUE?

   Yes. Oracle Certification’s retake policy remains in place. If you failed a proctored exam at Prometric, you will need to wait a minimum of 14 days before retaking the exam at Pearson VUE.

   All other aspects of Oracle Certification’s retake policy will remain in effect as well:

   1. You may not retake either passed exams or beta exams.
   2. There is no retake waiting period for non-proctored exams.
9. Will Pearson VUE offer all Oracle certification exams?
   All tests that were available with Prometric will be available with Pearson VUE.
10. Will the Oracle exams be different on Pearson VUE’s system?
    No, the exams are exactly the same—they look the same, and are scored exactly the same.
11. Will the test fees change?
    No, test fees are set by Oracle and will remain the same with Pearson VUE as they are at Prometric.
12. How can I get a copy of my Prometric score reports?
    Copies of your score reports at Prometric will no longer be available after September 25, 2009, so if you need a copy of your score report, you should request it from Prometric before that date. After September 25, 2009, you can request your exam score (not a full detailed score report) from Oracle Certification Support.
13. Will Prometric vouchers be valid after the cutover date (September 25, 2009)? Will candidates still be able to use these existing vouchers?

    Yes. Through September 13, 2009, unused and unexpired exam vouchers may be used at Prometric for exam registrations. The Prometric exam must be taken by September 25, 2009.

    Starting September 14, 2009, unused and unexpired exam vouchers may be used at Pearson VUE for exam registrations.

14. How can I receive up-to-date information from Oracle on this and other major changes in the Oracle Certification Program?
    To receive regular communications from the Oracle Certification team as well as important announcements that may affect your certification or your certification path, opt-in to receive updates by creating a profile at http://www.oracle.com/admin/account/index.html.

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