Customer Service
We encourage you to schedule/purchase your exam online. Get started by signing in to your Pearson VUE account. If needed, use the self-help links here to reset your username or password.
Candidates scheduling their initial appointment by phone will be required to pay a $25 scheduling fee. A fee of $25 will be applied to cancelled or rescheduled exam appointments changed either online or over the phone (prior to 48 hours before their scheduled appointment).
Global chat
Chat is the quickest way to reach a customer service agent.
Click on the Chat icon to get started.
Telephone and email addresses broken down by region
Office Hours
Monday–Friday, 7:00 a.m.–7:00 p.m. CT; closed on local holidays.
Telephone
- 866-389-8302 (toll-free)
- +1-952-905-7242 (toll)
Email form
Office Hours
Monday-Friday,
Telephone
- +852 3077 4923
(9:00 a.m.-6:00 p.m. AEST)
Email form
Office Hours
9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays.
Telephone
- +44-161-855-7455