Test Delivery Solutions
Related Information
CERTS® – Program Administration
Manage data across your entire program efficiently
CERTS addresses your testing program business needs, from day-to-day operations to strategic planning. Reliably track and manage data to grant certifications and credentials, fulfill program benefits, produce custom mailings, track candidate progress and monitor your program performance. Have immediate access to critical program data!
Build relationships with candidates and certified professionals
- Grant certifications and credentials reliably and automatically once requirements are met
- Fulfill program benefits, such as welcome kits, triggered by criteria you specify
- Communicate with specific groups of customers through targeted mailings
- Pull up individual candidate profiles to verify certification, view histories of test results and mailings and update comments and profile information
- Create your own candidate attributes to track unique characteristics
- Link to your enterprise system for complete candidate relationship management
Track companies and people efficiently
- Provide reports to companies on the performance of their employees
- Understand how specific groups of candidates are performing, such as all candidates in your education channel
- Have the ability to merge candidate or company records to maintain clean data, such as when a candidate registers with multiple IDs or test vendors
Monitor program performance
- Gain insight into trends through standard reports, such as the number of certifications by date, subject, state or country
- Cut data the way you need to see it though custom searches
Structure your system to meet your needs
- Define your testing programs, certificates, mailings, domains, subjects and regions
- Create program and mailing rules to reflect your program policies and benefits
- Ensure security by defining roles and privileges
Address candidate concerns with test review reports
Generate a test review report to review a candidate’s responses and address concerns. This powerful tool enables you to:
- View the candidate’s complete testing history
- Address specific candidate concerns by reviewing actual test responses
- Help the candidate prepare for the next attempt
Last updated 2006-08-13
